FAQ

Welcome to 31 Prints!

PROOFS

Proofs are typically sent within 24-48 hours from purchase via email. Approval is not required, but recommended. Once approved, your order will begin to be processed.

If I do not receive approval after 2 business days, your order will be processed as is. Don't worry, I will double check before printing.

PROCESS TIME

Typically 3-4 business days, could be longer during busy seasons.

SHIPPING TIME

All orders will be shipped via USPS. You will be provided a tracking number once your order has shipped.

RETURN POLICY

Since most of these items are customized, these items cannot be refunded or exchanged. However, if you have a problem with your order, please contact me. I want you to be happy with your purchase, so hopefully we can work something out. If I made an error, I will replace your item free of charge.

CUSTOM ORDERS

I gladly take custom orders. Send me your thoughts!

BULK ORDERS

In need of several items? I will be happy to help.